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    Reign · Deployment

    Where Reign runs.

    Choose the supported deployment model that fits your infrastructure.

    Deployment modelAvailabilityWhat it is
    iTmethods-operated infrastructureAvailable todayA dedicated instance operated by iTmethods.
    Customer AWS or Azure accountAvailable todayThe same dedicated instance in the customer’s cloud account, operated under the documented responsibility model.

    Air-gapped deployment is supported for isolated or offline operation. Sovereign deployment is supported for the agreed jurisdictional, data-location and operating requirements. Google Cloud is planned for 2027.

    Operating practice

    Operator experience behind each deployment.

    Founded in 2005, iTmethods has twenty-one years of experience operating enterprise infrastructure for regulated industries.

    That experience informs how the deployment boundary and operating responsibilities are defined and recorded. The sections below set out what that means in practice.

    Single tenancy

    What single-tenant means in practice.

    Every Reign deployment uses the same operating model: a dedicated single-tenant instance for one customer.

    Its application tier, database and workload plane are dedicated to that customer. The application, data stores and pipeline tooling belong to the instance, and iTmethods operates GitLab and the surrounding delivery tooling inside it.

    01Identity and access
    Credentials, identity configuration and access rules are specific to and held inside the instance.
    02Configuration and policy
    Each instance has its own configuration and policy.
    03Upgrades
    Upgrades are applied to the instance on an agreed schedule.
    04Deployment record
    The deployment record names the selected infrastructure model, application and data boundary, access, telemetry and administrative responsibilities.
    05Risk assessment
    A dedicated instance is a boundary iTmethods operates and records. The customer’s risk function assesses what that boundary means in its environment.

    Single tenancy is the only operating model, wherever the instance runs.

    Limits

    What is not on offer.

    01No multi-tenant, no shared SaaS
    There is no multi-tenant option and no shared SaaS edition. Those models are not on a roadmap and are not something to ask us for. Single-tenant is the model, wherever the instance runs.
    02The tooling we name
    iTmethods operates GitLab and the surrounding delivery tooling inside the instance. That is the tooling we run, and it is named here because we run it, not as an endorsement of anything else.
    03On security language
    A dedicated instance is a boundary we operate and record. It is not a guarantee about risk, and we will not describe it as one.
    Deployment boundary

    What the deployment record sets out.

    Before Reign is deployed, we agree and document where it will run, where your data and records will be held, and who is responsible for operating each part.

    01

    Where Reign runs

    The deployment record identifies the selected infrastructure, data location, and the application and data boundary for your instance.

    02

    Who operates what

    It sets out the responsibilities of iTmethods and your teams, including identity and administrative access, the operational information needed to support the service, and the decisions that remain with you.

    Named iTmethods operations staff hold administrative access to run the platform. Their names are recorded, and access is reviewed.

    Next step

    Let’s discuss your deployment requirements.

    Bring the infrastructure, jurisdictional constraints and operating responsibilities you need to preserve. We will walk through the supported deployment model and the parts that sit inside and outside your boundary.