Operate the infrastructure your AI agents depend on.
Reign Ops operates agent runtimes, model access, tool connections and the supporting control plane as a dedicated environment. Customer policies define who and what may use them; the operating record shows what happened.
Delivered as a single-tenant dedicated instance, in infrastructure iTmethods operates or in your own cloud account on AWS or Azure. Both are available today. Air-gapped and sovereign deployment are supported.
One operating scope from agent runtime to control plane.
Reign Ops puts the runtime, model access, tool layer and control plane into one agreed operating scope. The engagement defines which layers Reign Ops operates, how access and changes are handled, and where the operating record goes.
Which means a gap in the control plane is not a control-plane problem. It is a gap in everything standing on it.
What we operate is the envelope they run inside: the runtime, the routing, the tool boundary and the substrate beneath. That distinction is worth being exact about, because most of this market is selling the other thing.
None of it is what anyone demos. All of it is what a reviewer asks about, and it is the layer that is hardest to add afterwards.
The workload is new. The operating model is the one iTmethods has run since before any of this was called AI.
The layers in scope, operated together.
Each layer can stand alone. The engagement defines which layers Reign Ops operates and how they work together around your agents.
Governed model access
The gateway, policy and record layer between your agent runtime and the model providers. Version pinning, routing policy and credential rotation run as managed infrastructure. Planned capability: Reign Gateway will support policy-controlled failover across customer-approved models. The customer will define the permitted alternatives, order and constraints; Gateway will record the routing decision and outcome.
MCP and tool operations
The tool layer run as a governed supply chain: managed MCP servers, tool registries, third-party integrations and in-house tool servers, sandboxed at the tool-call boundary with provenance on every tool definition.
The control plane
The substrate beneath the substrate: identity, network boundary, secret store, compute scheduler, the retrieval layer and the log pipeline, operated on infrastructure the customer owns.
The same architecture in every deployment shape. What changes is where it sits, and only the single-tenant dedicated instance is available today. Deployment options →
The same posture at every layer.
The point of one substrate is that these hold across all four parts rather than being negotiated at each.
Agent runtimes, dependencies and releases are operated through an agreed change and incident process.
Where Reign Gateway is included, model and tool interactions routed through it carry identity, policy decisions and an operating record.
Your identity provider is enforced at every edge. Identity, secrets, service accounts and revocation behavior are documented for the environment instead of remaining inside individual prototypes.
The agreed telemetry shows runtime health and governed interactions, with destinations and retention stated for the deployment.
Reign Ops runs the substrate. Reign Gateway applies policy and records the model and tool interactions sent through it.
Model and tool interactions produce separate records. Reign Gateway sits on the model path and the tool path, applying one policy to what passes through those two points.
Which agents and which tools are sanctioned, what each agent is allowed to reach and on whose authority, and what a policy exception means and who may grant one, are customer decisions. Your models, your prompts, your data.
FAQ
Do you build the agents?
Can we adopt one part without the others?
Which deployment shapes can we have?
What does it cost?
Tell us what your agents run on today.
Which runtimes, which models, and what they are allowed to reach. We will come back with what we would operate, what stays with your team, and which layer we would start with.