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    Reign OpsServices

    The engineers who run the platform, on your work.

    Six service tracks, delivered by the Reign Ops team rather than by a separate consulting arm. They are bought in different shapes — some end on a date, some run on a term, some are engineers embedded by the day — and which shape a track takes usually decides which budget it comes from. Every engagement starts with a 60-minute working session: no pre-sales pitch, just engineers, your toolchain and a plan you can argue with.

    The six tracksWhat does not moveQuestions

    How a track is bought three shapes
    Three commercial shapes. Ends on a date AI Security Review Cost assessment Migration Factory Consulting Services A scope, a report, a finish Ongoing, on a term Managed Tools Ops Atlassian AMS Patched, monitored, on call Embedded engineers DevOps Modernization Atlassian Services Governed AI Coding By the day, no commitment Same team either way. Scope is agreed before anything starts. Every engagement opens with a 60-minute working session NO PRE-SALES PITCH
    Which shape a track takes is usually what decides whose budget it comes from.
    The six tracks

    Six service tracks. One Reign Ops team.

    Each engagement is delivered by the engineers who run the platform. The label above each card is the commercial shape, because that is the part that decides how it gets bought.

    Phased project

    Migration Factory

    Moving a DevOps toolchain onto Reign Ops — Atlassian Server and Data Center, Jenkins, GitLab, JFrog. Discovery, planning, a parallel run, then cutover, with data-integrity validation before the switch and 30 days of hypercare after it.

    In scope. Cloud-to-cloud and on-premise moves, Jenkins to CloudBees or GitLab CI, and Atlassian Server and Data Center to Cloud or to an alternative.
    Assessment

    Cloud and AI cost

    Right-sizing, reserved-instance strategy and AI-cost governance, packaged with Archera flexible commitments on 30-day terms rather than a multi-year lock-in. The work is bringing spend back under control without giving up capacity.

    In scope. Cost analysis across hyperscalers, token-level AI cost allocation per team and project, Kubernetes and multi-cloud architecture review, and chargeback reporting.
    Lifecycle

    Atlassian services

    Jira, Confluence, Bitbucket and Jira Service Management, from Data Center end-of-life migration through to day-to-day administration and workflow design.

    In scope. Cloud and Data Center migrations, Jira and Confluence administration, JSM and ITSM workflows, Bitbucket pipeline configuration, and plugin assessment and rationalization.
    Advisory

    DevOps modernization

    Toolchain consolidation, CI/CD architecture and DevSecOps integration for regulated enterprises. The work is getting from a sprawling toolchain to one engineering practice, and it does not require running anything on Reign Ops.

    In scope. Maturity assessments and a modernization roadmap, toolchain rationalization, internal developer platform buildout, policy automation, and a delivery-metrics program covering deployment frequency, lead time and change-fail rate.
    Subscription

    Managed tools operations

    Reign Ops runs the tools so your team does not have to: single-tenant deployment, security patching, upgrades, monitoring and version management across the catalog you actually use.

    In scope. Pre-integrated and hardened tooling, incident response, continuous patching, and SSO, RBAC and network hardening. Which tools are in scope is agreed per engagement rather than assumed to be the whole catalog.
    Assessment

    AI security review

    An independent review of your AI deployments: threat-modelled, mapped to the framework you actually operate under, and prioritized for remediation rather than delivered as a list.

    In scope. A threat model of your AI surface, a gap report against your framework, and a remediation plan with effort and risk scoring. Findings are mapped to SR 26-2, the EU AI Act, ISO 42001 and the NIST AI RMF.

    Two tracks read deeper on their own pages. The rest start with the same working session, and the first thing it produces is a scope rather than a proposal.

    What a migration does and does not do

    Moving the system is not the same as moving the controls that apply to it.

    A migration changes where a toolchain runs. The control environment around it is yours, and it does not travel with the data.

    01What moves
    The repositories, the pipelines, the projects and the history.

    Validated for integrity before cutover rather than after it, with a parallel run so the old system is still there while the new one is proved. Thirty days of hypercare follow the switch.

    02What does not
    Your control environment, and anyone else's sign-off on it.

    Controls have to be re-established against the new environment. We make that a planned part of the migration — which controls apply, what evidence each one needs, and who signs it off, settled in discovery rather than discovered at cutover.

    We publish no uptime figure, no service-level number and no operating metric on this page, because none has been signed off for publication. What is claimed and what is not is on product status. Anything an engagement commits to is written into that engagement rather than asserted here.

    Where this stops

    Reign Ops runs it. Reign governs it.

    These six tracks are operations and engineering work. Compliance and AI governance are a different product, and pointing at it rather than absorbing it into a services engagement is deliberate.

    If what you actually need is evidence, control and assurance over models and agents, that is Reign rather than Reign Ops services. See how the four motions divide →

    Before the working session

    The questions that arrive every time.

    Who actually does the work?
    The engineers who operate the platform. There is no separate consulting arm and no bench: the same team that runs Reign Ops takes the engagement, which is the reason the scope tends to be narrower and more specific than a proposal from a firm that is staffing to a number.
    What does an engagement start with?
    A 60-minute working session. No pre-sales pitch — engineers, your toolchain, and a pragmatic plan. What comes out of it is a scope: what is in, what is out, and what we would leave alone. If the answer is that you do not need us for this, we would rather say so at that point than three weeks later.
    Do you publish an SLA or an uptime figure?
    No. There is no published service-level number and no published operating metric, because none has been signed off for publication — and a services page cannot assert what the platform pages decline to state. Commitments that apply to your engagement are written into that engagement. Product status governs what is claimed anywhere on this site.
    You advise on Google Cloud spend, but Google Cloud is not a deployment option. Which is it?
    Both, and the distinction is worth being exact about. The cost track advises on spend across AWS, Azure and Google Cloud, because analyzing a bill and right-sizing what is already running there does not require us to operate in that cloud. Running Reign Ops in your own cloud account is available today on AWS and Azure; Google Cloud is planned for 2027. Advising on a cloud and operating in it are different commitments.
    Can you take on part of the estate rather than all of it?
    Yes, and that is the normal case. Scope is agreed per engagement rather than assumed to be the whole catalog. Some of an estate is better left where it is, and saying which part is most of the value of the first conversation.
    Next step

    Tell us what your toolchain actually looks like.

    Which tools, roughly how many teams, and what is causing the most pain this quarter. We will come back with which track fits, what the first phase would involve, and which parts we would leave alone.