Privacy Policy
Last updated: January 2025
1. Introduction
iTmethods Inc. ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website and use our services. This policy applies to visitors and users in the United States, Canada, the European Union, and other jurisdictions where we operate.
2. Information We Collect
We collect the following categories of personal information:
- Contact Information: Name, work email address, phone number, and company name when you submit an inquiry or request a briefing.
- Professional Information: Job title, organization, and professional background relevant to our DevOps platform and sovereign AI infrastructure services.
- Technical Data: IP address, browser type, device information, and usage data collected automatically through cookies and similar technologies.
- Communications: Records of your correspondence with us, including inquiry submissions and support requests.
3. How We Use Your Information
We use your personal information for the following purposes:
- To respond to your inquiries and communicate with you about our services
- To process and evaluate partnership and briefing requests
- To facilitate partnership discussions and business development activities
- To improve our website, services, and user experience
- To comply with legal obligations and protect our rights
- To send you relevant updates about our platform (with your consent)
4. Legal Basis for Processing (GDPR)
For individuals in the European Economic Area (EEA), we process your data based on:
- Consent: When you voluntarily submit your information through our forms
- Legitimate Interests: For business development, platform improvement, and fraud prevention
- Legal Obligation: When required to comply with applicable laws
- Contract Performance: To fulfill our agreements with you or your organization
5. Information Sharing
We may share your information with:
- Service Providers: Third-party vendors who assist with website hosting, analytics, and communication services
- Professional Advisors: Legal, accounting, and business consultants as needed
- Legal Requirements: When required by law, court order, or governmental authority
- Business Transfers: In connection with mergers, acquisitions, or asset sales
We do not sell your personal information to third parties.
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. For inquiry and application data, we typically retain information for three (3) years from the date of submission unless a longer period is required by law or for ongoing business relationships.
7. Your Privacy Rights
United States (California - CCPA/CPRA)
California residents have the right to:
- Know what personal information is collected about you
- Request deletion of your personal information
- Opt-out of the sale or sharing of personal information
- Non-discrimination for exercising your privacy rights
- Correct inaccurate personal information
European Union (GDPR)
EU/EEA residents have the right to:
- Access your personal data
- Rectify inaccurate personal data
- Erase your personal data ("right to be forgotten")
- Restrict processing of your personal data
- Data portability
- Object to processing based on legitimate interests
- Withdraw consent at any time
- Lodge a complaint with a supervisory authority
Canada (PIPEDA)
Canadian residents have the right to:
- Access your personal information held by us
- Challenge the accuracy and completeness of your information
- Withdraw consent (subject to legal restrictions)
- File a complaint with the Privacy Commissioner of Canada
8. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence, including the United States. We implement appropriate safeguards for international transfers, including Standard Contractual Clauses for transfers from the EEA, as required by applicable law.
9. Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, access controls, and secure data storage practices consistent with industry standards for enterprise technology companies.
10. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience on our website, analyze usage patterns, and improve our services. You can control cookie preferences through your browser settings. Essential cookies required for website functionality cannot be disabled.
11. Children's Privacy
Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.
12. Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of material changes by posting the updated policy on our website with a new "Last updated" date. Your continued use of our website after such changes constitutes acceptance of the updated policy.
13. Contact Us
For questions, concerns, or to exercise your privacy rights, please contact us at:
iTmethods Inc.
Privacy Inquiries
privacy@itmethods.com
We will respond to your request within 30 days, or sooner as required by applicable law.
