If you’re investing in SonarQube or thinking about it – you’re not alone. With growing pressure to reduce risk, improve code quality, and meet compliance mandates like SOC 2 or ISO 27001, teams are turning to SonarQube as a central piece of their DevSecOps strategy. But just having the tool isn’t enough. We’ve seen too […]
eLearning: Nailing your KPIs – advanced SLAs and auto-escalations in JSM
Welcome to lesson 2 of our “Power Up Your JSM” mini-course! Previously, you learned how to set up queues for faster triage. Now, we’re diving into SLAs and Escalations, your key to meeting service targets and keeping customers happy. Course Snapshot: Lesson 2 – SLAs & auto-escalations Duration: ~12 minutes Format: Written guide with step-by-step […]
eLearning: Empower your users – custom request types and dynamic forms in JSM
Welcome to lesson 3 of our “Power Up Your JSM” mini-course! In lessons 1 and 2, you learned about queues, SLAs, and escalations. Now, we’re focusing on custom request types and dynamic forms—two powerful features that reduce confusion and ensure every ticket includes all the info your team needs. Course snapshot: Lesson 3 – request […]
eLearning: Mastering Queues for rapid ticket triage
Welcome to lesson 1 of our “Power up your JSM” mini-course! Today, we’ll focus on Queues—the beating heart of your Service Desk efficiency. Course Snapshot: Lesson 1 – Mastering Queues Duration: ~14 minutes Format: Written guide with step-by-step walkthroughs Audience: Jira Service Management admins, team leads, and service desk managers Expertise Level: Intermediate (basic JSM […]
How a managed Jenkins Solution solves your biggest CI/CD challenges
Ask anyone in software, platform engineering, or DevOps how quickly Jenkins servers can spiral out of control. While there are many challenges to overcome when building a reliable CI/CD pipeline with Jenkins, two of the most common ones we see include: A single monolithic server becomes bogged down, leading to a drop in performance. A […]
Ebook: Benefits of a managed DevOps SaaS platform
Struggling to Keep Up with DevOps Tool Management? Modern software development moves fast—but managing DevOps tools shouldn’t slow you down. While organizations invest heavily in DevOps platforms to streamline software delivery, maintaining and optimizing these tools internally creates unnecessary complexity. That’s why many businesses are turning to Managed DevOps SaaS Platforms to accelerate development, improve […]
Datasheet: Toolchain Maturity Assessment
Download our datasheet to learn more about our Toolchain Maturity Assessment. Is your DevOps toolchain optimized for efficiency, security, and cost-effectiveness? iTMethods’ Toolchain Maturity Assessment is a structured workshop designed to identify inefficiencies, streamline processes, and uncover opportunities for tool consolidation and cost savings. Through a detailed inventory, maturity assessment, and strategic roadmap, we provide […]
Datasheet: DevOps SaaS platform overview
Download our datasheet to learn more about DevOps SaaS platform Our DevOps SaaS Platform simplifies deploying and managing DevOps tools, whether you leverage vendor SaaS for certain workloads or single-tenant hosting in iTMethods’ environment (including optional deployments in customer AWS/Azure accounts). Start with one DevOps tool or integrate many from our catalog of 55+ solutions. […]
Webinar: Simplifying DevOps Tool Sprawl with AWS, CircleCI & iTmethods
[Webinar On-Demand] Simplifying DevOps Tool Sprawl DevOps teams today face an increasing challenge, tool sprawl. Too many disconnected tools, fragile integrations, and redundant solutions slow down deployments, increase costs, and introduce security risks. In this expert-led webinar, AWS, CircleCI, and iTmethods discuss how a best-of-breed toolchain can help teams: Streamline DevOps tool management & eliminate silos […]
Secure and Scale the Software Supply Chain with JFrog
In the dynamic world of DevSecOps and MLOps, the landscape is continually evolving to leverage new technologies, meet shifting customer demands, and address emerging security threats and regulations. This constant evolution demands agility and foresight. As a leader in DevSecOps and MLOps, iTmethods enables clients to integrate JFrog’s comprehensive suite of tools, including Artifactory, Xray, […]