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If you’re investing in SonarQube or thinking about it – you’re not alone. With growing pressure to reduce risk, improve code quality, and meet compliance mandates like SOC 2 or ISO 27001, teams are turning to SonarQube as a central piece of their DevSecOps strategy. But just having the tool isn’t enough. We’ve seen too […]
Welcome to lesson 2 of our “Power Up Your JSM” mini-course! Previously, you learned how to set up queues for faster triage. Now, we’re diving into SLAs and Escalations, your key to meeting service targets and keeping customers happy. Course Snapshot: Lesson 2 – SLAs & auto-escalations Duration: ~12 minutes Format: Written guide with step-by-step […]
Welcome to lesson 1 of our “Power up your JSM” mini-course! Today, we’ll focus on Queues—the beating heart of your Service Desk efficiency. Course Snapshot: Lesson 1 – Mastering Queues Duration: ~14 minutes Format: Written guide with step-by-step walkthroughs Audience: Jira Service Management admins, team leads, and service desk managers Expertise Level: Intermediate (basic JSM […]
Simplify Jenkins Management with a fully managed, secure solution Eliminate the complexity of managing Jenkins at scale with iTmethods’ fully managed Jenkins as a Service. Our solution delivers optimized performance, centralized governance, and enterprise-grade security—backed by 24/7 expert support. Reduce operational costs, ensure reliability, and free your teams to focus on innovation. Download the datasheet […]
Ask anyone in software, platform engineering, or DevOps how quickly Jenkins servers can spiral out of control. While there are many challenges to overcome when building a reliable CI/CD pipeline with Jenkins, two of the most common ones we see include: A single monolithic server becomes bogged down, leading to a drop in performance. A […]
If you’ve been in the trenches of software delivery, you’ve likely encountered DevOps tool sprawl firsthand. It starts with good intentions—teams adopt best-of-breed tools to optimize different parts of the software delivery lifecycle. But as the stack grows, so does the complexity, and suddenly, managing the toolchain becomes a job in itself. Teams are spending […]
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