JIRA SERVICE MANAGEMENT SOLUTIONS
Free mini-course to help optimize your service desk

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Optimize Jira Service Management (JSM) in just 5 short lessons!
Is your JSM setup helping your team or holding them back?
Whether you're just getting started or looking to scale, our free JSM Accelerator mini-course delivers proven strategies to improve ticket triage, SLA compliance, self-service adoption, automation, and knowledge management.
Each lesson delivers short, actionable strategies with step-by-step guidance, real-world examples, and best practices you can apply instantly.
- What you'll learn:
- Lesson 1: Speed up triage with smart queues
- Lesson 2: Hit every KPI with advanced SLAs & auto-escalations
- Lesson 3: Reduce ticket volume with custom request types & forms
- Lesson 4: Automate the manual with rules & integrations
- Lesson 5: Empower users with a knowledge base that works
Get access today
Once registered, you'll receive instant access to our full JSM mini-course. No fluff, no gimmicks - just value!
Why take this mini-course?
100% free — no strings attached
Designed for IT teams, service desk managers, and JSM admins
Packed with value, not fluff
Get inspired and make real improvements in less than 15 minutes a day