# iTmethods Vulnerability Disclosure Policy # RFC 9116 — https://www.rfc-editor.org/rfc/rfc9116 # We welcome reports from security researchers and customers. Contact: mailto:security@itmethods.com Contact: https://itmethods.com/security Expires: 2027-04-29T00:00:00.000Z Encryption: https://itmethods.com/.well-known/pgp-key.txt Preferred-Languages: en Canonical: https://itmethods.com/.well-known/security.txt Policy: https://itmethods.com/security Hiring: https://itmethods.com/about # Scope: itmethods.com and all *.itmethods.com subdomains, plus # the iTmethods Fortress Family — Reign, Forge, BioCompute — and # any infrastructure operated by iTmethods Inc. # # Out of scope: customer-tenant deployments operated under # customer control; third-party SaaS we integrate with (please # report directly to the vendor). # # Response targets: # - Acknowledgement: within 2 business days # - Initial triage: within 5 business days # - Resolution timeline: communicated within 10 business days # # Safe harbor: We will not pursue legal action against researchers # who follow this policy in good faith. Please do not access, # modify, or destroy customer data, do not run automated scans # that disrupt service, and do not publicly disclose findings # until we have had a reasonable opportunity to remediate.